My Fitness Pal not syncing today?

[gmw4259]

I've been using My Fitness Pal and Fitbit together for months. Today, food I've entered into MFP and which shows up on the MFP website is not coming over to Fitbit. I still see 0 calories on the FitBit dashboard (both on the website or the app). It was working yesterday.

Did something happen?

Gail

[RickyFitbit]

Hello everyone! I just want to remind everyone that we want to make our Community to be a place where anyone can come to share their experiences and ideas, and provide help in a positive manner. Please review our Community Guidelines for a better picture of how we want the Community to flow. 

If anyone wants to contact our Support Team, click click here, and bookmark the page for easy access. For MyFitnesspal, click here.  

Also, there seems to be an issue with syncing information from Fitbit to MFP and vice versa. Do know that our engineers are aware and we're working on providing a fix for this soon. Thanks a lot for your patience and please let me know if you have any questions; I'm here to help. 

[RoxieLinKS]

Thanks for the information. Hope is resolved soon!

[DougATL]

Thanks for the update Ricky

[MarkG76]

Today MFP is sending food summaries to Fitbit, but Fitbit wont post weight/fat numbers...

[cindy9178]

@RickyFitbit is someone from Fitbit going to post some kind of notification for all users when this is fixed???

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@Ricky wrote:

Hello everyone! I just want to remind everyone that we want to make our Community to be a place where anyone can come to share their experiences and ideas, and provide help in a positive manner. Please review our Community Guidelines for a better picture of how we want the Community to flow. 

If anyone wants to contact our Support Team, click click here, and bookmark the page for easy access. For MyFitnesspal, click here.  

Also, there seems to be an issue with syncing information from Fitbit to MFP and vice versa. Do know that our engineers are aware and we're working on providing a fix for this soon. Thanks a lot for your patience and please let me know if you have any questions; I'm here to help. 

---

[MarkG76]

Fitbit still does not post weight, fat and steps to MFP. 

What's going on?

[DougATL]

This is still an issue and we haven't had any updates for days. What is going on?

[MarkG76]

Still nothing...

[PerturbedToast]

I just wanted to join in on this. MFP and fitbit have been updating sporadically at best over the last few weeks no matter how many times I go through the permission granted/revoked dance. Up until today MFP showed the fitbit calorie adjustment, now even that is gone.

Hopefully there will be a fix for this soon.

[MarkG76]

I’ve also submitted a tech support request on Fitbit, with no response...

[Gipster]

I filed 2 on this subject already.

All they can say its not their problem, and I should check the other side...

Seriously, FB Tech support is a JOKE!