Hello,
I've read a few entries in the forums about problems with syncing the Zip with Myfitnesspal account. However, none seem to have a solution to my problem.
The two accounts have always synced almost perfectly, but yesterday the data collected by my Zip regarding calories burned was not showing in myfitnesspal anymore. I waited for a while because I know that sometimes it's a bit slow to update but after a few hours and a new sync Fitbit-computer it still showed nothing. So I shut both websites and then opened them again, nothing. I unlinked the tracker on Myfitnesspal side and linked it again, nothing. I did it again, nothing. I unlinked it in both MFP and Fitbit sides and synced them again, nothing. I even cleared the history in my broswer, deleting cookies and stuff like that, but nothing. In the end I entered the exercises manually and let it go, thinking that maybe it was just a bug that needed fixing and that I'd check if it was the same the day after.
Well today is the day after and the accounts are not syncing, so my question is: what's left for me to try?
Thanks!
Community Moderator Alumni are previous members of the Moderation Team, which ensures conversations are friendly, factual, and on-topic. Moderators are here to answer questions, escalate bugs, and make sure your voice is heard by the larger Fitbit team. Learn more
Best Answer