Cancel
Showing results for 
Show  only  | Search instead for 
Did you mean: 

Fitbit suddenly not syncing correctly with My Fitness Pal

Replies are disabled for this topic. Start a new one or visit our Help Center.

I've been using Fitbit and My Fitness Pal together for about 3 months. I really like the Under/In the Zone/Over  gauge on the dashboard.  I only log my food in MFP and then it shares to Fitbit. In the last week, my Fitbit dashboard has been showing incorrect calorie information every single day. It adds extra calories to a meal (sometimes I can just delete them) or like yesterday, never added dinner calories at all. Some days it changes the calorie count from what I entered in MFP.  It's not major since I am really tracking calories with MFP, but it's annoying that Fitbit is suddenly having problems with this every day. I just don't like seeing the incorrect info in my overall stats. 

Best Answer
5 REPLIES 5

It's great to see that you've visited the Fitbit Community @waywithwords. Thanks for the workarounds you've tried to resolve the issue. I would recommend revoking the access between your accounts and link them once again. Hope this get you back on track.

 

Keep up the super stepping. Smiley Very Happy

Have you received the answer you were looking for? Choose the post as the best answer!

Hai ricevuto la risposta che stavi cercando? Accetta il post come soluzione!

¿Has recibido la respuesta que estabas buscando? ¡Acepta el post como solución!

Best Answer
0 Votes
I disconnected my accounts yesterday & then reconnected and the same problem is happening again today--third day in a row.
Best Answer

Hello @BrenMcD, welcome aboard to the Fitbit Community. In this case since you already tried the suggestions of my friend @EdsonFitbit.  Please take a moment to reach out to our Support Team and let them know of your efforts to troubleshoot the issue and what you've already done so far. I'm sure they will be happy to help you further.

 

Keep me posted how it goes and see you around.

Roberto | Community Moderator

"Great things are done by a series of small things brought together.” What's Cooking?

Best Answer
0 Votes

EXACTLY!!!!  Mine was working fine until a few days ago. I am up to date on all the app upgrades, I have tried revoking and unrevoking, hard reseting my iPhone, checking both apps online, nothing works. The online websites from my PC show the same results as my iPhone so I know it's not my cell.  It is not showing yesterdays dinner but quickly recorded the breakfast this morning.

Best Answer
0 Votes

Didn't work

Best Answer
0 Votes