05-15-2016 06:58
05-15-2016 06:58
I've been using Fitbit and My Fitness Pal together for about 3 months. I really like the Under/In the Zone/Over gauge on the dashboard. I only log my food in MFP and then it shares to Fitbit. In the last week, my Fitbit dashboard has been showing incorrect calorie information every single day. It adds extra calories to a meal (sometimes I can just delete them) or like yesterday, never added dinner calories at all. Some days it changes the calorie count from what I entered in MFP. It's not major since I am really tracking calories with MFP, but it's annoying that Fitbit is suddenly having problems with this every day. I just don't like seeing the incorrect info in my overall stats.
05-15-2016 13:14
05-15-2016 13:14
It's great to see that you've visited the Fitbit Community @waywithwords. Thanks for the workarounds you've tried to resolve the issue. I would recommend revoking the access between your accounts and link them once again. Hope this get you back on track.
Keep up the super stepping.
Have you received the answer you were looking for? Choose the post as the best answer!
Hai ricevuto la risposta che stavi cercando? Accetta il post come soluzione!
¿Has recibido la respuesta que estabas buscando? ¡Acepta el post como solución!
05-20-2016 15:38
05-20-2016 15:38
05-21-2016 09:14
05-21-2016 09:14
Hello @BrenMcD, welcome aboard to the Fitbit Community. In this case since you already tried the suggestions of my friend @EdsonFitbit. Please take a moment to reach out to our Support Team and let them know of your efforts to troubleshoot the issue and what you've already done so far. I'm sure they will be happy to help you further.
Keep me posted how it goes and see you around.
"Great things are done by a series of small things brought together.” What's Cooking?
06-16-2016 09:44
06-16-2016 09:44
EXACTLY!!!! Mine was working fine until a few days ago. I am up to date on all the app upgrades, I have tried revoking and unrevoking, hard reseting my iPhone, checking both apps online, nothing works. The online websites from my PC show the same results as my iPhone so I know it's not my cell. It is not showing yesterdays dinner but quickly recorded the breakfast this morning.
06-16-2016 09:44
06-16-2016 09:44
Didn't work