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MyFitnessPal food and water no longer uploadiing to Fitbit App

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‎02-28-2017 14:36

‎02-28-2017 14:36

My food log and water entries are no longer updating from MyFitnessPal to the Fitbit dashboard. How can this be fixed?

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3 REPLIES 3

‎02-28-2017 16:07

‎02-28-2017 16:07

This is likely a problem with MyFitnessPal. According to their Facebook page, they were impacted by the Amazon Web Services crash today. My run from 7 hours ago still hasn't synced. They said they were hoping to have it all resolved by tonight.

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‎03-01-2017 01:53

In response to SunsetRunner

‎03-01-2017 01:53

Thank you! I should have mentioned that the functionality changed on
Friday, 2/24 right after the 2/23 update. No food, water entries uploaded
since that time. I restarted the Charge 2 and phone several times,
disconnected the unit and reconnected as well, to no avail. I also didn't
see any one else with this issue in the forum.
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‎03-18-2017 07:41 - edited ‎03-18-2017 07:43

In response to lyn24hrmom

‎03-18-2017 07:41 - edited ‎03-18-2017 07:43

Hi there @lyn24hrmom, welcome aboard to the Fitbit Community. Also thank you for sharing this information with us @SunsetRunner.

 

Its been a few weeks, so I wonder if the issue persists? Usually when the integration fails to update the information, the best recommendation is to revoke the access of the app and reconnect it again.

 

For more details about this process the following post might be of your help: Fitbit and MFP not syncing!

 

If the issue persists, please approach to MyFitnessPal support for additional details.

 

See you around and keep me posted for anything else.

Roberto | Community Moderator

"Great things are done by a series of small things brought together.” What's Cooking?

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