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MyFitnessPal isn't syncing my exercise time correctly

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‎10-29-2022 03:55 - last edited on ‎10-31-2022 03:14 by Fitbit Moderator

‎10-29-2022 03:55 - last edited on ‎10-31-2022 03:14 by Fitbit Moderator

Recently when logging my exercise on Myfitnesspal even though putting correct time did exercise when it links to Fitbit account not putting correct time, doing it as though just doing the exercise now. Was working fine until last week, does anyone know how to solve this. 

 

 

Moderator Edit: Clarified subject

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‎10-31-2022 03:21

‎10-31-2022 03:21

Hi there, @Newall. Welcome to the Community Forums. Thanks for the details provided in your post. 

 

In this just started happening recently, I suggest logging out of MFP and your Fitbit account. Then, log back in to both accounts and try syncing and see if the data match. If you continue having difficulties, please revoke access between Fitbit and MyFitnessPal and link them once again. For instructions, please visit this article.

 

On a side note, please keep in mind that Fitbit will transfer to MFP only steps tracked by your Fitbit device. If you do extra activities or workouts that are not being recognized by your Fitbit device, you will need to log the information manually in MFP. Please make sure that you're tracking all your workout with your Fitbit device properly: How do I track exercise and activity with my Fitbit device?

 

I've moved your post to the Third-Party Integrations board for organization purposes. 

 

Hope that helps. 

Maria | Community Moderator, Fitbit


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‎11-02-2022 15:10

In response to MarreFitbit

‎11-02-2022 15:10

Many thanks that worked.

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