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MyFitnessPal not transferring information to Fitbit

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‎02-16-2017 15:54 - last edited on ‎02-19-2017 06:46 by Fitbit Moderator

‎02-16-2017 15:54 - last edited on ‎02-19-2017 06:46 by Fitbit Moderator

According to MyFitnessPal, I have already connected to the FitBit app, but none of my calories or any other information is transferring. I have disconnected and retried several times and have had no luck. 

 

 

Moderator edit: updated subject for clarity

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‎02-19-2017 06:45

‎02-19-2017 06:45

Thanks for stepping into the Community @hcamm4!

 

Sometimes the calories and information can take a moment to move from one of the accounts to the other. I'd suggest that you connect them and give it a day to verify if any of the information goes through to the other side. 

 

If no information goes through, please let me know and I'll take a closer look into what could be happening.

Lanuza | Community Moderator

Remember to vote for posts that helped you out! Tired of the same workout music? Try a Podcast! 🙂
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