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No texts on Blaze

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‎02-02-2017 14:29

‎02-02-2017 14:29

I used to get texts on my Blaze until recently. I have a Galaxy S5, and am using GoSMS. I have tried many things suggested on this board (made sure all settings are correct, unpaired it from the phone, etc.). It seems that my Blaze is unable to get texts when my lock screen is on. I have my lock screen set the same as I always have (when I was getting texts on my Blaze). I have show content enabked on my lock screen, but am not getting my texts on my Blaze. Suggestions?

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2 REPLIES 2

‎02-03-2017 15:16

‎02-03-2017 15:16

@greensled I'd recommend that you turn on Always Connected on in the Fitbit App and that Enable Notification Widget is on. Always Connected improves the Bluetooth connection between you mobile device.

 

Also keep in mind that if you have an open text conversation, you won't receive a text notification on your Blaze.

 

If you are still not receiving notifications, I'd then recommend the troubleshooting steps mentioned here. Hope this helps!

Derrick | Retired Moderator, Fitbit
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‎02-05-2017 19:34

In response to DerrickS

‎02-05-2017 19:34

I have always had Always Connected on, as well as the Enable Notification Widget. I used to get text messages, but in the last couple of months they stopped working. I'm wondering if there was something re-set in a recent update? I have checked and rechecked everything myself, but still no texts.

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