10-08-2017 17:52
10-08-2017 17:52
I just started using Fitbit app and have been using Nutritionix Food Tracker app for awhile in hopes of sharing food info with Fitbit which Nutritionix app promises to do. Fitbit offers the same 3 meal and 3 snack time of day log options as Nutritionix, but Fitbit seems to only recognize 3 out of the 6 time of day logs. I am seeing dinner and lunch as correct, but Fitbit is calling my morning snack as breakfast and missing my actual breakfast as well as other snacks. The result is Fitbit is short on my daily calories from not reporting all my entries from the Nutritionix app. I tried turning off and on the Nutritionix push notifications. Is this a Nutritionix glitch, a Fitbit glitch, or something I can do to help fix this?
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10-14-2017 10:30
10-14-2017 10:30
Hello @Ptrippy, welcome aboard to the Fitbit Community! In this case this app doesn't figure among the officially supported apps. Nonetheless there are tons of third party integrations that are able to connect with Fitbit, but for the same reason, we do not have details of how exactly this app works along with Fitbit or how the information is shared across the other platform.
I'm not sure when you mentioned you have tried turning off and on the Nutritionix push notification you are referring to reconnecting the apps again. It would be a great recommendation to revoke the access of Nutritionix through your Application settings in your web-Dashboard and try to re-link both accounts.
Other recommendation would be to contact Nutritionix support to learn more about how it the integration works.
See you later and for any other question please let me know.
"Great things are done by a series of small things brought together.” What's Cooking?
10-14-2017 10:30
10-14-2017 10:30
Hello @Ptrippy, welcome aboard to the Fitbit Community! In this case this app doesn't figure among the officially supported apps. Nonetheless there are tons of third party integrations that are able to connect with Fitbit, but for the same reason, we do not have details of how exactly this app works along with Fitbit or how the information is shared across the other platform.
I'm not sure when you mentioned you have tried turning off and on the Nutritionix push notification you are referring to reconnecting the apps again. It would be a great recommendation to revoke the access of Nutritionix through your Application settings in your web-Dashboard and try to re-link both accounts.
Other recommendation would be to contact Nutritionix support to learn more about how it the integration works.
See you later and for any other question please let me know.
"Great things are done by a series of small things brought together.” What's Cooking?