Peloton activities won't sync with Fitbit

[Flooder13]

My peloton activities are no longer showing in my Fitbit app?  All worked on Monday 5th Aug, but not 6th or 7th Aug?

Fitbit says its a Peloton issue and won't help.  Suggest we may all need to go to another provider.  Very dissapointing.

Moderator Edit: Clarified subject

[throughhiker1]

I want to say that it begins to work when a new week starts without a peloton workout then quits when a new workout attempts to sync for that week.

[SunsetRunner]

Still having an issue. Logged out of fitbit on peloton and back in, got the okay check mark from the bike, but nothing showing on the fb app. 

[Lawdog3397]

I am still new to FitBit but I had a similar issue syncing Peloton to Google Fit.  What I found helped (though could take minutes) was to open the Peloton app. It's like that allowed Health Connect to sync. The HC had to move that to Fit

[SunsetRunner]

Hi! Do you do your workouts on the app or opening the peloton app allowed the syncing?

[Lawdog3397]

Workout on Peloton bike

Open Peloton app on phone.

Open Fitbit app on phone. 

Using the apps on my phone with health connect to do the sync

[SunsetRunner]

You have to have a third app to sync the data? Even when I manually input the exercise, my calories don't change. I feel like I already need a third app to log food and exercise accurately.

[Lawdog3397]

I am not saying any of this is perfect. I really was only trying to solve the fact that I worked out and Fitbit did not see it.  

Health connect is a google app that I have been using for a long time to sync data.  So that I how/why I used it.   

Something I have yet to do d a way to do is actually directly link my Fitbit to Peloton or visa versa despite the instructions that tell me it's possible. I cannot sort out how. 

In Fitbit I can get to the setting but have no icon/button/drop down to select Peloton. Same on Peloton phone app.  I will try my Bike app later.

[Shikhab]

At first it would only recognize one workout a day, even if you did a few
different things on the same day. Then it started to recognize all workouts
without all metrics. Eventually it recognized everything. Now it is only
recognizing things once a week. Such a hassle.

[speedf]

I spoke to Fitbit telephone support yesterday.  Not particularly help but.... Before I mentioned too much about the issues I was having, the support guy said they have lots of problems with the Android app and he expects that they will "update the app soon".  No timescales.  So, if true, why has no-one from Fitbit come onto this forum and officially given a status?

[Shikhab]

Someone did and they gave some steps which may have worked for some but not
all. Then others on the forum tried to provide the steps they took for it
to work for them.

Something got updated yesterday/ today on my phone because I got a
notification about "readiness" report now available. I finally see more
than one peloton workout syncing on its own without having to do any more
steps then I've already done (see old post of mine re steps I took) or
waiting for a new week for only one workout to sync. Maybe they've fixed
the problem for now?! Can't say for sure.

[speedf]

Not fixed for me.  Just literally finished a peloton exercise.  Shows fine in the Fitbit app for iOS, not on the Fitbit for Android app.  

[Shikhab]

I don't have health connect... maybe you do?

Sorry, just feels like it's a hit or miss right now. Not sure they have
plans to fix it, force users to buy a new watch, go premium, or quit on
fitbit all together.

[OrcaUK]

This issue has been affecting myself as well however I've managed to fix it this evening. Unfortunately I didn't go for the systematic approach so not sure if it was one or a combination which has solved it for me. Hopefully this will work for others...

In Fitbit, go to Fitbit Settings -> 'Health Connect on Today' and select 'Show data from Health Connect'

Fitbit Settings ->Manage Access to account -> Manage connected apps -> Revoke Peloton Access

In Health Connect -> Fitbit toggle 'Allow all' to off, same with Fit and Peloton. Then go back in and toggle them all back to 'Allow all'.

I then went on the Peloton bike, completed a ride and at the end tried sharing to Fitbit which failed. Went in to the peloton settings on my bike and reconnected, went back in to the exercise history, selected the ride and then shared to Fitbit. I then did a strength work out and it uploaded straight to Fitbit.

[fon10rose]

Same issue, I'm blaming Google and their fixation on AI at the expense of all other products

[Lem152]

So it is definitely fitbit. I was able to go into the data and it shows every workout from peloton in the Fitbit app. However in the dashboard it doesn't show any workouts at all. It's s simple coding error that is displaying the information it has. The calories burned are accounted for it's just annoying it isn't tracking a good streak on the dashboard. 

I even downloaded Google fit as a test. It transferred the exact data from peloton and Fitbit into Google fit going back at least a week. Every workout and calorie matched Fitbit app. It's just the app isn't displaying correctly. 

[Lem152]

To see the correct recorded data from all workouts click on the YOU button at the bottom right. Click on health connect button under records. Scroll down and click exercise. It will show you all your Peloton workouts and prove this is a Fitbit problem. 

It is tracking your calories burned and workouts it's just not displaying them in the dashboard. 

[speedf]

And to make matters worse, it's only the Android app that has this problem.  The iOS Fitbit app shows Peloton workouts correctly.  Kinda ironic that the Fitbit app, owned by Google, doesn't work on the Google owned Operating System, but is fine on the Apple Operating System.........

[Hmlt]

Same issue 

[evprocras]

Same issue here.  As well, if I log the workout through Fitbit Exercise app, it also doesn't show up, so it's a double whammy.

[Shikhab]

I think fitbit has given up on me. It doesn't even show the Exercise thing
on the app. It is what it is, I guess.