02-10-2020 14:37
02-10-2020 14:37
I’m VERY new to Fitbit, I just got my versa 2 on Friday and I’m still getting used to it. That being said I have my Fitbit account synced with MyFitnessPal(it says connected on the MFP app) but when I was looking at my Fitbit app earlier it showed 0 calories consumed so far today when I know I’ve logged breakfast and lunch on MFP. Is there something I’m missing on connecting the two that I can check so that information is synced or will I need to start logging everything in the Fitbit app?
02-12-2020 08:04 - edited 02-12-2020 08:05
02-12-2020 08:04 - edited 02-12-2020 08:05
Hi @PhantomGal, I'm glad to see you here. Welcome!
I'll do my best to help you out with your questions about MyFitnessPal and the Fitbit app to track calories consumed for the day. First we need to check how these two apps communicate each other.
Most of users prefer to track all activities in the Fitbit app and keep using MyFitnessPal to track food information. So they can check how many calories they have for the day in the Fitbit App using the Fitbit Food Plan.
For the syncing issues that you're having, I'd recommend re-linking the two accounts by doing the following:
1. Sign into your Fitbit dashboard.
2. Click the gear icon in the upper right corner and select "Settings" from the drop-down menu.
3. On the left side of your screen click "Applications."
4. Under MyFitnessPal, click "Revoke Access."
5. You can then re-link the two accounts by going to http://www.fitbit.com/apps/myfitnesspal.
After connecting both apps again, you can verify that your accounts are syncing by using one of the following data points:
1. On Fitbit you can check for your meal summary and logged activities from MFP.
2. On MyFitnessPal, go to "My Home," then "Check-In." You should see your weight, Fitbit Steps, and Fitbit Sleep Minutes.
I hope this helps, let me know the outcome.
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