08-29-2018 08:53
08-29-2018 08:53
Why when a run,recorded successfully on the Versa by connected gps, is synced into Runkeeper do the times for that run suddenly change?
Versa says e.g 32:30 for 5k whereas when it uploads Runkeeper will say it was 5k in 35:00.
I stopped the watch ones it buzzed 5k and I’d been going for 32:30 according to the watch.
08-30-2018 12:01
08-30-2018 12:01
Welcome to the Forums @WalkieswithUno.
It sounds like Runkeeper is rounding the numbers to the closest multiple of 5 up. However, I cannot guarantee that this is happening. In this case I'd say that it is best to get in touch with Runkeeper to see if they round numbers up or down in any way or if there is something else at play.
To be sure, however, I'd like to confirm if the time on Fitbit is showing accurately. Additionally, try to log out of Runkeeper and then log back in. Maybe the data is not properly syncing with the servers and generally logging out forces an app to reload the information.
Let me know if you have any further questions.