10-14-2015
01:46
- last edited on
12-12-2015
07:25
by
AngelaMa
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10-14-2015
01:46
- last edited on
12-12-2015
07:25
by
AngelaMa
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When I ran I left my charge HR at home and wore a Garmin 220. The Garmin then synced to Connect, Nike+ and strava. One of these then synced my run to Fitbit and it recorded my steps, speed etc in Fitbit dashboards. In the last week or so since the last update this has stopped. Why? How can I set this up so it happens again?
Moderator edit: updated subject for clarity

10-15-2015 08:18
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10-15-2015 08:18
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Hi there @Dunky. It's great to see you around!
I'd recommend that you go to the Applications section in the Profile Settings, revoke access to both of these accounts and link them back again with Fitbit and see if this makes any difference. It should look something like this:
Let me know how it goes!
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10-15-2015 09:04
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10-15-2015 09:04
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I revoked them but can't reinstate as the link is down. Can you help?
Best Regards Duncan
Sent from my iPhone

10-15-2015 09:11
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10-15-2015 09:11
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Thanks for getting back @Dunky. In this case, you should link the other apps to Fitbit from the apps websites and not directly from Fitbit. Have you tried that? Which link are you refering to? Are you getting any specific error message?
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10-15-2015 09:18
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10-15-2015 09:18
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Best Regards Duncan
Sent from my iPhone

