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Step counting from Garmin not syncing with Fitbit

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When I ran I left my charge HR at home and wore a Garmin 220. The Garmin then synced to Connect, Nike+ and strava. One of these then synced my run to Fitbit and it recorded my steps, speed etc in Fitbit dashboards. In the last week or so since the last update this has stopped. Why? How can I set this up so it happens again?

 

Moderator edit: updated subject for clarity

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Hi there @Dunky. It's great to see you around!

 

I'd recommend that you go to the Applications section in the Profile Settings, revoke access to both of these accounts and link them back again with Fitbit and see if this makes any difference. It should look something like this:

 

                                                           Account Settings.jpg 

 

 

revoke access.jpg

 

Let me know how it goes!

Ferdin | Community Moderator, Fitbit

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Hi

I revoked them but can't reinstate as the link is down. Can you help?

Best Regards Duncan
Sent from my iPhone
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Thanks for getting back @Dunky. In this case, you should link the other apps to Fitbit from the apps websites and not directly from Fitbit. Have you tried that? Which link are you refering to? Are you getting any specific error message?

Ferdin | Community Moderator, Fitbit

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I sent the image. Did you get it?

Best Regards Duncan
Sent from my iPhone
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