03-05-2021
18:27
- last edited on
03-06-2021
04:51
by
WilsonFitbit
03-05-2021
18:27
- last edited on
03-06-2021
04:51
by
WilsonFitbit
My steps stopped importing into my Lose It app. I use to notice a delay but now I don’t see any steps.
Moderator edit: subject for clarity
03-06-2021 04:57
03-06-2021 04:57
Hello @onelovelexy, welcome to the community forums!
From Fitbit to Lose It, you're able to sync your steps (only if steps goal is set up in Lose It) For more information, please click here.
If the apps are not syncing correctly, my suggestion is to perform the following steps to reset the connect between both apps.
1. Tap the Today tab , and tap your profile picture.
2. Scroll down and tap or click Manage Data > Manage 3rd Party Apps.
3. Log in to your Fitbit account.
4. Tap Revoke Access to disconnect an app from your Fitbit account.
After this, please re-connect both apps. You can get more tips here.
On a side note, I've moved your post to another thread to keep our forums organized.
Hope this helps!