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Steps not syncing to MFP

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‎09-09-2020 06:07 - last edited on ‎08-13-2021 12:42 by Fitbit Moderator

‎09-09-2020 06:07 - last edited on ‎08-13-2021 12:42 by Fitbit Moderator

My steps are syncing for today with no problem, but my steps from yesterday are not all there.  Only the steps from the first part of the day are registering for yesterday.  I have disconnected the Fitbit from myfitnesspal and it didn't fix it.  But it continues to sync the steps for today.

 

Moderator Edit: Clarified subject

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4 REPLIES 4

‎10-31-2020 03:09

‎10-31-2020 03:09

I used to have the same issue but I guess as time went by it sorted itself out

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‎01-26-2021 13:11

In response to Samueledward

‎01-26-2021 13:11

Mine haven’t synced properly in days...

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‎01-26-2021 14:49

In response to Pamt66

‎01-26-2021 14:49

Mine hasn't synced for about 5 days.. 😞

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‎02-15-2021 15:38

In response to TerriHope

‎02-15-2021 15:38

Hi everyone!

 

Thanks for sharing those details. If you haven't tried yet, please follow these steps

 

  1. Make sure your Fitbit device is syncing with your Fitbit account. For troubleshooting syncing, see Why won't my Fitbit device sync?
  2. Unlink the app from your Fitbit account. For instructions, see How do I manage apps connected to my Fitbit account?
  3. Reconnect the app with your Fitbit account. For instructions, see How do I connect my Fitbit account with another app?

Hope this helps. 

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