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Steps not syncing to My Fitness Pal

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‎01-26-2018 09:36

‎01-26-2018 09:36

 I read the the recommended fix to sync daily steps from FitBit Charge 2 to MyFitnessPal, but it still is not working. I disconnected, closed both apps, reopened FitBit first, then MFP, reconnected, and still no luck. What am I missing?

 

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1 BEST ANSWER

Accepted Solutions

‎01-27-2018 02:48

In response to Rich_Laue

‎01-27-2018 02:48

I finally fixed it. I had to choose Steps in my Fitness Pal and FitBit as source. Instruction on MFP website.

Sent from my iPad

View best answer in original post

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3 REPLIES 3

‎01-26-2018 21:22

‎01-26-2018 21:22

wrote:

 I read the the recommended fix to sync daily steps from FitBit Charge 2 to MyFitnessPal, but it still is not working. I disconnected, closed both apps, reopened FitBit first, then MFP, reconnected, and still no luck. What am I missing?

 

It looks as if you missed one of the steps. 

If the above fails, please countact myfitnesspal they are responsible

Best Answer

‎01-27-2018 02:48

In response to Rich_Laue

‎01-27-2018 02:48

I finally fixed it. I had to choose Steps in my Fitness Pal and FitBit as source. Instruction on MFP website.

Sent from my iPad
Best Answer

‎01-28-2018 12:27 - edited ‎01-28-2018 12:28

In response to crenault

‎01-28-2018 12:27 - edited ‎01-28-2018 12:28

We are very glad that you have joined our Family here in the Forums @crenault! Thanks a lot for your amazing help @Rich_Laue! Woman Happy

 

I'm glad to see that you were able to finally fixed the connection between Apps, we have a lot of happy Fitbitters ready to help. Please feel free to come back at any time, we try to take care of all the members of our family. Heart

 

Have you checked our Discussions board? If you're into Fitbit and fitness you may enjoy other users' comments. Check this board  Looking for Fitbit Friends? Find some here! And have some fun interacting with other users! 

 

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Best Answer