12-17-2015 00:12 - edited 12-17-2015 00:14
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12-17-2015 00:12 - edited 12-17-2015 00:14
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Hello,
I am using the Fitbit/Strava integration offered on fitbit.com. Last night I ran for the first time since enabling it. I logged the GPS data with the Fitibit iOS app and the HR data with the Charge HR. The GPS data integrates correctly, but the HR data does not match between the two websites.
Is this a known issue, is there anything I can do to fix this?
See screenshot for the mismatch in HR data; note most significantly the flat heart rate at the last third of the run.
Regards,
Mark
Fitbit
Strava
12-17-2015 04:55
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12-17-2015 04:55
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Yep, happened to me, too. Just a few minutes ago.

01-08-2016 06:53
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SunsetRunner
01-08-2016 06:53
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i've seen this on both of my recent runs with HR data, seems to not import the last 1.5-2k of data from the Charge HR to Strava on a 5k run.
I found a workaround: Deleted the Strava run, exported the fitbit run data and imported it as a new run on Strava. The GPS, pace, elevation, and HR was all there from start to finish. And as a bonus - due to the extra HR data it improved my suffer score slightly 🙂
This is obviously not an ideal solution as there would be no point in synching the apps at all. It would also delete permanently any kudos or comments on the original run.
But it shows that somewhere in the connection between Fitbit and Strava there is an issue. Whether it's Fitbit or Strava remains to be seen.
05-31-2016 10:37
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05-31-2016 10:37
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05-31-2016 16:11
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05-31-2016 16:11
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Hey everyone, check out the post I made here for an explanation about using Charge HR and MobileRun.
The integration between Fitbit and Strava is optimized for Surge because it has built in GPS along with the PurePulse heart rate monitor. This means for Charge HR users using MobileRun, your Charge HR has to sync prior to ending the MobileRun for it to include the entirety of the heart rate data.
In the above examples that I see, it looks like the Charge HRs last synced right where it starts to flat line (meaning no further HR data was synced before the activity was ended). It will show up on Fitbit's side of course, but in order for it to show correctly in Strava, it needs to sync before the activity is ended.
Hope that helps clarify. 🙂

05-31-2016
20:48
- last edited on
06-01-2016
11:58
by
AndrewFitbit
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05-31-2016
20:48
- last edited on
06-01-2016
11:58
by
AndrewFitbit
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I dont understand. What is mobilerun? And how do i make a sync before the end of the run? I need clear exact steps please thanknyou
Moderator edit: personal info removed

06-01-2016 12:22 - edited 06-01-2016 12:22
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06-01-2016 12:22 - edited 06-01-2016 12:22
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