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Strava not synching with Surge. Help please!

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‎07-25-2017 10:58

‎07-25-2017 10:58

Hi, is there any reason why Strava will not synch to my fitbit account today? I have two activities tracked on my surge but they do not show on Strava feed. This has only started today and I haven't had any issues in the past with synching..

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8 REPLIES 8

‎07-25-2017 11:11

‎07-25-2017 11:11

I am experiencing something similar (Fitbit not sending to Strava). I went through the removal and re-connection of the apps and that isn't working. You are meant to go to strava.fitbit.com and click the Connect button, but that is returning a server error. Perhaps they have technical issues at the moment as it was OK yesterday

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‎07-25-2017 11:41

In response to Boost01

‎07-25-2017 11:41

Good to know it's not just me! Guess I'll just wait and see if it sorts itself out before trying anything else. I got the same server error when trying to resynchronise Strava. 

Cheers for the reply 

 

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‎07-25-2017 11:47

In response to GavinM

‎07-25-2017 11:47

I just got in with Tech Support, and while they were very nice, they were totally ineffective and will be escalating this to the next level.

 

In the mean time i just exported the tcx file and uploaded to Strava

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‎07-25-2017 12:11

In response to Boost01

‎07-25-2017 12:11

Hi, I'm having problems syncing my Fitbit to Strava since updating the app yesterday. It's really annoying and hope it gets sorted soon

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‎07-25-2017 12:13

In response to Gemms81

‎07-25-2017 12:13

It doesn't appear to be an issue isolated to the App as I can't do it in Chrome or IE or Safari.

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‎07-26-2017 09:23

In response to Boost01

‎07-26-2017 09:23

I don't know about anyone else, but this seems to now be fixed for me.

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‎07-26-2017 10:30

In response to Boost01

‎07-26-2017 10:30

Moved this thread to 3rd Party Integrations forum for better visibility. 

Actively managing your weight? Find accountability buddies on the Manage Weight board

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‎07-26-2017 11:23

In response to Boost01

‎07-26-2017 11:23

Yep, my Fitbit activity has just synced to Strava. Hurray!

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