Strava to Fitbit sync stopped for activities

[SunsetRunner]

I noticed this week that the Strava sync for activites (namely bike rides and runs) to Fitbit has stopped.

Syncing has worked for me automagically for the last two months (since I got my Fitbit) without any issues apart from a ca. 1 hour delay.

Interestingly enough, Fitbit still syncs my weight data from our Aria TO Strava but nothing else is feeding back anymore.

Also, is it correct that Strava will only send rides and runs to Fitbit but not other activities (such as weight training or swimming)?

I use Strava almost exclusively as my training diary and the automatic sync is a standout feature for Fitbit so if it's not working it's a bit of a pain as I have to duplicate all the workouts on the Fitbit app.

I tried revoking access on both Fitbit and Strava and then re-linking them but no success so far.

[SunsetRunner]

Anything on this please? This behaviour persists even after changing around the different data/workout types in Strava.

[pbarring]

Ive got the same issue. Ive tried speaking to support but got the run around. Maybe worth you trying to log a call and see if you fair better than me.

[AndrewFitbit]

@SunsetRunner @pbarring Looks like some users were affected by an issue with activities not syncing over, this should be fixed by now. Thanks for reporting it!

@SunsetRunner To answer your other question, manually logged activities in Strava (such as weight training and swimming) will not sync over.

Hope that helps. 

[SunsetRunner]

Do we have to revoke access again and reset the link? My Aria still works fine.

[pbarring]

That got it!

All my SmartTrack bike rides have now gone from 'Outdoor Bike' to 'Bike' with the mileage from Strava.

Thanks @AndrewFitbit much appreciated! 

[AndrewFitbit]

@SunsetRunner You shouldn't have to, activities that were queued up to sync over to Fitbit should have synced over by now. If a sync was missed for some reason (through some unfortunate error), then it will not transfer over to Fitbit. Moving forward, your runs and rides should be fine.

@pbarring No problem! Glad to hear your activities showed up.