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Syncing Fitbit with Atkins

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‎08-22-2021 09:41 - last edited on ‎08-26-2021 14:31 by Fitbit Moderator

‎08-22-2021 09:41 - last edited on ‎08-26-2021 14:31 by Fitbit Moderator

I believe I have synced my inspire 2 with my Atkins app but my steps do not get tracked to the Atkins app.

 

Moderator Edit: Clarified subject

 

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‎08-26-2021 14:42

‎08-26-2021 14:42

Welcome to the Fitbit Community @Lauren1025 

 

If your steps are syncing to your Fitbit account but not to the Atkins app, it could be that they were not linked. You can check on your online dashboard if both accounts are connected by following the instructions on this help article. 

 

When your Fitbit account is not syncing to another app, you can try revoking the access as instructed on the article and link them again from your Atkins app.

 

Hope this helps.

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