05-27-2020 10:00
05-27-2020 10:00
My Strava runs, walks don't always sync to my Versa 2 watch.
I usually end going into both apps , manually syncing on the Fitbit app, it doesn't sync, even after a few days still nothing, then I'll go into the Strava app, my watch it connected there.
Then I'll go online through a browser and view my runs, walks on the Fitbit site, the runs, walks are all there, but still hours later, sometimes days, it's still not synced to my watch. Sometimes it'll sync, but very rarely, I shouldn't have to do all this, it should sync on its own, I'm ok with it taking and hour or two, IF, it did that each time, but it doesn't...
05-30-2020 06:15
05-30-2020 06:15
Hi @Mloc33 let's look at what happens between Strava and Fitbit. Your Strava account will sync to your Fitbit Account, not the Versa 2.
After the data is dropped into the Fitbit account, a sync of the Versa 2 will be needed to transfer this run to the Versa 2.
It looks as if the problem may be in a lack of the Versa 2 to sync. Has the app been keeping up with what the Versa 2 has recorded? Are there issues when opening the app?
Thanks
05-30-2020 10:13 - edited 05-30-2020 10:14
05-30-2020 10:13 - edited 05-30-2020 10:14
The syncs are like the lotto , sometimes it will sync after a few hours or so and I wouldn't have done anything, other times I'll have a look and it wouldn't have synced after a few day , I've done nothing different, changed nothing.. Not quiet sure about what you mean about it keeping up, maybe my previous comment might have answered that.
No issues with opening any of the apps..