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Unable to sync MFP & WW apps to Versa

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‎06-06-2019 05:09 - last edited on ‎08-25-2021 17:42 by Fitbit Moderator

‎06-06-2019 05:09 - last edited on ‎08-25-2021 17:42 by Fitbit Moderator

I've seen the message about MFP having issues syncing to Fitbit, but I'm also unable to sync WW. I've revoked access via computer, but trying to do anything via the app results in an error.  Help!!

 

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‎06-06-2019 09:34 - edited ‎06-06-2019 09:36

‎06-06-2019 09:34 - edited ‎06-06-2019 09:36

Yes there currently is an issue with WW. 

If the revoke doesn't work the next step is to contact the third party. 

I'm also going to move your bone hardware question to the third party board. No third party app syncs with your tracker, they sync with the Fitbit account. 

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‎06-07-2019 04:01

In response to Rich_Laue

‎06-07-2019 04:01

https://myfitnesspal.desk.com/customer/en/portal/articles/2976520-fitbit-sync-issues

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