Unable to sync or setup Withings scale

[hannan_n]

My Withings scale has been syncing fine until early afternoon eastern standard time Thursday, August 20th, 2020.

I've disconnected the link and tried resynchronization and if doesn't appear to pick up any new data/unsynchronized data.

Would anyone know if there's a current outage?

[Mark81]

Weemple WeightNet was developed because there was another exactly situation like this, one year ago. If you want, you can use it, is free, and when the official integration get back to work, you can evaluate if you want to stay or switch back. For me nothing change, I'm a developer, but this web app was just an hobby. 😉

[rubz]

Thanks Mark! , im glad Devs like you exist.!

Ill just stay with your Weemple website service that fixes the yearly breakdowns

But im just disappointed by how Fitbit is handling this. 

[Mark81]

Thanks a lot @rubz! Then I write you my IBAN for a free monthly fee.

I joke of course, don't worry 😁

[wayne7215]

The Weemple WeightNet Integration from @Mark81 works perfectly 👍 Many thnx 😄

[foncho1008]

Works Perfectlyyyyyyyyyyy!!!! Thanks @Mark81 !! how can I "invite" you a cup of coffee?

[SunsetRunner]

thanks @Mark81 does it transfer historical data or just new measurements?

it works for now

[Mark81]

@SunsetRunner only the new measurements, for historical data I have developed a desktop app, but is not free.
Can't mention the name, because is not allowed by the forum rules, but you can find it on my website if wished.

[clemson]

After logging in and creating the clouds you want to connect, how do I sync the data.  Relying on Fitbit or Withings is so annoying.  This issue continues to happen over several years.  Thank you for you effort to fix.

[clemson]

After logging in and creating the clouds you want to connect, how do I sync the data. Relying on Fitbit or Withings is so annoying. This issue continues to happen over several years. Thank you for you effort to fix

[Mark81]

@clemson if you mean with WeightNet, after having added the clouds, it will automatically sync the new measurements every minute, so the one done after the cloud setup. Just take a new measurement on your scale to test it. For the historical data, there is another app.

[clemson]

Do you know the other app for historical data?

[Mark81]

@clemson I sent you a private message.

[veeelo]

beyond frustrated with the glitchy fitbit 3rd party integration! I'm switching to an apple watch

[Mark81]

@veeelo Fitbit and Withings provide API solution to allow 3rd party integrations. The Withings scale isn't anymore declared as "Fitbit compatible". Is not clear if their apps are still declared compatible to each other. Anyway, is better a web integration to handle this, instead of a mobile app. I don't think that they must provide an integration. But if there is a free 3rd party solution (and that respect privacy), why you should not consider it?

[GeekExtraordina]

@Mark81thanks for providing us with a 3rd party solution, so I don't have to waste my time coding this 🙂

What I'm frustrated with is the fact that Fitbit broke its own backend and refuses to fix it for whatever reason. And I bought Withings scale because it was Fitbit compatible (there is no reason it shouldn't be anymore btw), and because Fitbit's scales are not on par with it.

Also, how is this issue Solved, Fitbit? Unless you literally dropped Withings integration, then I guess it is solved 😕

[Irishlassie7]

We should be notified if Fitbit no longer plans to be compatible with Withings scales.

Dawn

[Mark81]

Withings don't declare their scale as Fitbit compatible. 😉

[Irishlassie7]

Is weemple an app?

Dawn

[Mark81]

Is a web app.

https://www.weemple.com/weightnet

[Devin_S]

Mine stopped a couple months ago. It was working only for a couple of weeks before the issue hit and it stopped syncing. It won't manually sync either. There is no connection between my accounts even though Fitbit says the connection was successful. I contacted support and let them know that it's been weeks since this started, and there were literally hundreds if not thousands of Fitbit customers all talking about the same thing in their forums. They told me they were aware of it, yet there was no action being taken at this time. I told them I was disgusted with that answer, and that I would strongly consider switching to a Samsung watch instead if that's how they treat their customers. They let me know that was understandable Pretty ridiculous if you ask me. I get if they don't want to support a competitor's product, but the Fitbit scale doesn't do what the Withings scale can do. It's just a scale, so it's not the same product. Last year they had this problem after an update and they fixed it in days. This time around it's been months. This is not an issue they are working on. This is an issue they are intentionally ignoring.