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Using fitness apps

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‎04-14-2020 12:11

‎04-14-2020 12:11

I want to sync my fitbit with my calorie counter but it says its already linked to another account. I've tried revoking the app but it still says its connected elsewhere and can't have 2 accounts. How can I sort this so I can connect

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‎04-27-2020 16:50

‎04-27-2020 16:50

Hi @Charley97, welcome to the Community Forums! Sorry for the delay in responding.

 

Thanks for bringing this to our attention and for the details that were shared with us. I'd like to share with you that our Support team informed me that they already provided you assistance to resolve this situation. That said, I recommend you to contact them back if you require further assistance or if you have any additional questions about the outcome of your case.

 

I'll be here if you need anything else.

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