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Versa 2 syncing with AllofUs

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‎09-09-2020 07:28

‎09-09-2020 07:28

I am an AllofUs research participant, and both dashboards show I am sharing data however, the AllofUs site does not show any of my FitBit data.  They told me to contact FitBit.

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‎10-19-2022 14:44 - edited ‎10-20-2022 11:27

‎10-19-2022 14:44 - edited ‎10-20-2022 11:27

Hi there @Skeelermom, it's good to have you back.

 

I'd recommend you follow the instructions on How do I connect my Fitbit account with another app?. Also check this article, What should I know about using my Fitbit device with the All of Us Research Program?.

 

Some users usually find it useful to unpair and then pair both apps again to refresh the performance, if you already have them paired.

 

If you continue having the same problem, please contact our Support Team or the third party customer service.

 

Have a nice day.

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