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WW Fitpoints conversion

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‎07-29-2017 08:39 - last edited on ‎08-05-2017 05:03 by Moderator Alum

‎07-29-2017 08:39 - last edited on ‎08-05-2017 05:03 by Moderator Alum

Why do my Fitpoints gained from steps vary in weight watchers app? For example 10800 steps gave me 8 points on Thursday but today only 3? 

 

 

Moderator Edit: Updated Subject For Clarity.

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‎08-05-2017 05:00

‎08-05-2017 05:00

Hello @sarahjdane1, let me give you a warm welcome to the Fitbit Community. In this case my recommendation is to review if your tracker has synced successfully to your Fitbit account. If it does then regarding matters of point conversion please  approach to WW customer support, since we do not control this data.

 

To reach WW customer support please use the following links:

 

  1. US or Canada: 1-800-651-6000 or http://www.weightwatchers.com/help/contactus.aspx.
  2. UK: 0345 3451500 or at uk.help@weightwatchers.co.uk.

Keep me posted how it goes. I'll be around in case you still have more questions.

Roberto | Community Moderator

"Great things are done by a series of small things brought together.” What's Cooking?

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