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Walgreens and Fitbit not syncing

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‎10-07-2019 07:57 - last edited on ‎10-08-2019 08:45 by Fitbit Moderator

‎10-07-2019 07:57 - last edited on ‎10-08-2019 08:45 by Fitbit Moderator

My Inspire has not downloaded data to my Walgreens app in a month.  I've deleted it and reentered it but it still will not download.  In my fitbit settings it shows it is connected.  I updated everything yesterday and still not working.

 

Moderator edit: Updated subject for clarity 

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‎10-08-2019 08:45

‎10-08-2019 08:45

@SMEP Welcome to the Community. Thanks for the details mentioned and the troubleshooting tried. 

 

Since, you've tried unlinking both accounts but they are still not syncing. Please contact Walgreens app directly, they will continue assisting you. 

 

I'll be around if you have any additional question. 

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