Weight Watchers recent ios update fitbit sync probs

[Sarina73]

Hello-

I have a Charge 4, and have not had too many probs with sync issues lately. Weight Watchers updated it ios app in the last week and now I have all sorts of problems. Its counting steps in weird ways. Not exactly doubling, but adding several hundred out of nowhere. It's also counting crazy amount of exercise minutes. For example, here's what I have so far today....

Fitbit App-

5,321 steps,

58 minutes of exercise.

WW App- 

With the App update there's a row at the top that says...

8 fitpoints, 10,241 Steps, 228 Active Minutes

Fitbit Activity- Aerobic Workout, 59 Minutes, 6 fitpoints

Fitbit Activity- Aerobic Workout, 30 Minutes, 2 fitpoints

Fitbit Steps- 5321, 0 fitpoints

I have disconnected fitbit and Weight Watchers and reconnected, no change. Anyone else having problems?

Thanks,

Sarina 

[Rich_Laue]

What was WW response when you contacted them about this? You say that it was their update that caused the problem.