Weight watchers

[Marak]

Wondering how Fitbit & Weight Watchers work together?

[SunsetRunner · Accepted solution]

Hi @Marak

Moved this thread from the Charge to the Third-Party Integrations section to increase the chance of getting a solution.

[SilviaFitbit]

@Marak A warm welcome to the Community! I'll be more than happy to help you connect these two apps and enjoy the best of each one. 

So, activities tracked by Fitbit are converted to "PointPlus" in Weight Watchers. To start connecting both accounts do the following: 

• To connect a Fitbit account with a Weight Watchers account in the UK, US, or Canada:
• On the Weight Watchers subscriber homepage click Login in the top right corner.
• In the Log In window, confirm your Weight Watchers user name and password and click Log In.

• Click the profile icon in the top right corner and then click Settings.

• Click the Activity tab and click Connect to a device or app.

• Select Fitbit from the choices and click Continue.

• Log in using your Fitbit account credentials.

Once logged in, you will be redirected back to the Weight Watchers Settings page.

Hope this helps. 

@SunsetRunner Thanks for moving the post. 

[Sarahliz123]

I have been trying to connect for the first time and I try this process and am not even given the option to log into Fitbit - it takes me straight to an "error 404" page. I tried revoking access on Fitbit and it still does it. Any further suggestions?

[MamawG45]

I have tried this several times; it does not work.  I have Fitbit Charge HR and using an Android phone.  Have tried it on both my phone and on my computer.

[MamawG45]

I am also getting that same message. Neither Fitbit tech support or Weight Watcher tech support has been able to help. Hope someone has the solution.

[MamawG45]

How did you do this - move the thread and did it work

[FitBek]

Im getting this too... did u find a solution? So frustrating.  

[FitBek]

Is there a solution for this yet? I have the same problem x

[SilviaFitbit]

Hey @Sarahliz123, @MamawG45 and @FitBek! I would like you to double check that you're following this procedure to connect both accounts. 

If after confirming this, you're still having issues. Please contact Weight Watchers so they can continue helping you. 

Hope this helps! Keep me posted. 

[MamawG45]

The problem with WW and Fitbit connecting was actually with my WW account.
They had to delete the original account and set up a completely new
account. My new name is Dedie45. The MamawG45 will no longer work.

Dedie

[MamawG45]

Oops, the Dedie45 is my new Weight Watcher name.

[FitBek]

Still cant sort it, its driving me insane. Have asked them to look into
getting me a new account set up.

[FitBek]

They still can't work out why i cant sync it. Arghhhhh

[Tiny0304]

THANK YOU!