07-16-2017 00:36
07-16-2017 00:36
Hello,
I just got a Fitbit Alta HR. I'm very happy with the bracelet and its app but very unhappy that it doesn't sync with Apple Health.
I'm looking for an alternative way to sync the data. I tried the Sync Solver app. It seems ok but there are two important cons. First, it only tracks one data by day. So if you take a nap in the middle of the afternoon it won't be synced as it already synced the night data. The second con and the most important for me is that it doesn't sync the heart rate data. They say only partner API apps can do that and Fitbit didn't accept their request to use the partner API.
So I'm searching for an app that is partner and which will be able to sync all my Fitbit data including heart rate. And that is also compatible with Apple health so I can then sync all my data to Apple. Phew! What a complexity to be able to use your data by Apple! Hope Fitbit will reconsider its position in the future and connect its data directly to Apple.
Anyway, does anybody know which apps can do what I'm looking for?
Thanks
Answered! Go to the Best Answer.
07-24-2017 06:43
07-24-2017 06:43
Hello @louisefr, good to see you here in the Fitbit Community! Thank you for your feedback about the integration with apple and I'm glad to read overall you are happy with your tracker.
At the moment the only app, that is not officially supported but enable the connectivity with Apple health is Sync Solver as you have mentioned; however as all the integrations has its limitations. So far I don't have updates about integrate the Fitbit app with Apple Health, although If this is something in which you're interested, please visit this feature suggestion and contribute with your vote and comments, as you would be able to see this idea is under consideration from our end. In addition this is a great way to let us know what you'd like to see in the future!
Hope this helps a bit and let me know if you have more questions.
"Great things are done by a series of small things brought together.” What's Cooking?
07-24-2017 06:43
07-24-2017 06:43
Hello @louisefr, good to see you here in the Fitbit Community! Thank you for your feedback about the integration with apple and I'm glad to read overall you are happy with your tracker.
At the moment the only app, that is not officially supported but enable the connectivity with Apple health is Sync Solver as you have mentioned; however as all the integrations has its limitations. So far I don't have updates about integrate the Fitbit app with Apple Health, although If this is something in which you're interested, please visit this feature suggestion and contribute with your vote and comments, as you would be able to see this idea is under consideration from our end. In addition this is a great way to let us know what you'd like to see in the future!
Hope this helps a bit and let me know if you have more questions.
"Great things are done by a series of small things brought together.” What's Cooking?
07-24-2017 10:38 - edited 07-24-2017 10:39
07-24-2017 10:38 - edited 07-24-2017 10:39
Hi Roberto, thanks for your answer! I have been using Sync Solver but as
you said there are some limitations. I also voted for the feature request.
Hope Fitbit will answer to it soon! I would be happy to be able to sync my
data. And it would be a pity if people start buying another brand, using
Apple watches or whatever just because of this issue. As I like the brand I
prefer it to keep growing.
07-26-2017 06:55
07-26-2017 06:55
Hi there @louisefr, rest assure we take in consideration all the feedback from our users and thank you for supporting this idea. Our product development teams consult regularly this board to ensure we're delivering on what our users need and want.
Thank you so much for your feedback and for participating in our Fitbit Community!
"Great things are done by a series of small things brought together.” What's Cooking?
09-26-2017 19:58
09-26-2017 19:58
Are there any updates on iWatch syncing with FitBit?
10-11-2017 07:28 - edited 10-11-2017 07:33
10-11-2017 07:28 - edited 10-11-2017 07:33
Hi there @Valarie3112, let me give you a warm welcome to the Fitbit Community! I'm afraid there is no recent updates. However you can join the suggestion I've shared before to show your support and interest.
Note this changes are not immediately and may take some time as new suggestions and ideas keep being added in to future version of our trackers or the Fitbit app in relation to functionality. Just want to reassure we are always listening your feedback.
I'm not suggesting this as a workaround, but we have integrated the same principles oriented to fitness with our newest Fitbit Ionic tracker. Just as an additional note take a look to our main website: https://www.fitbit.com/ionic
See you later and stay tuned to the Fitbit Community!
"Great things are done by a series of small things brought together.” What's Cooking?