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Withings Integration Issue

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I just purchased a Withings Body+ and want to integrate it to my Fitbit account. As per my research I attempted to use this site to do it: https://www.fitbit.com/weight/withings. However, when I reach the second step and try to log in using my WIthings credentials, I get the following error:

 

  • Unable to authenticate Withings user. Withings server returned the following error: Unknown status code.

I double checked my credentials on the Withings site itself and they work just fine. 

 

Can you advise?

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3 REPLIES 3

Hello @SunsetRunner.

 

Thanks for sharing those details and letting us know what is the message that you are getting.

 

In this case I'd recommend getting in touch with Withings directly so that they can take a closer look at what is going on. Keep in mind that these integrations are developed by the third parties themselves so they should be able to take a closer look at what is going on.

 

Let me know if you have any further questions.

Lanuza | Community Moderator

Remember to vote for posts that helped you out! Tired of the same workout music? Try a Podcast! 🙂

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Dear FitBit

 

Just bought the witings scales, really disappointed that fitbit haven't upgraded to match the same security level that withings have.  This is why both Withings cant connect to FitBit and neither can IFTTT.   I doubt very much there is an issue with IFTTT.  It would be better to say there is a fix and it will be here in so many weeks.  Because if ti doesn't work soon, the scales will be going back.  I also know the head of sales in fitbit and they will be getting a call next week.  Just help us and all the threads will close down.

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I received an e-mail from Jason at Withings asking me to try connecting, and it seems to have worked! I suggest other people try connecting here and seeing if it works for them.

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