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Withings Scale Integration

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‎06-06-2016 10:42

‎06-06-2016 10:42

I'm getting an error when I try integrate Fitbit's service with my Withings scale. I tried to use this site: https://www.fitbit.com/weight/withings

 

and I get the following error:

  • Cannot link Withings profile at this time. Withings server returned the following error: The userid and publickey do not match, or the user does not share its data.

 

My user name and password are correct. I can see the list of profiles on my account, but once I try to select one and move forward I get the aforementioned error.

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61 REPLIES 61

‎01-30-2019 23:32

In response to Danielzan

‎01-30-2019 23:32

Mine probably stopped working more recent than 25th. My Body scales are not great at WiFi so I had a few days backlog that came through in one hit to Withings app but not to Fitbit because of this sync error. 

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‎01-31-2019 08:11

In response to Ian64

‎01-31-2019 08:11

Hello @Ian64, @Danielzan and @RobinWC.

 

Thanks for taking the time to share your feedback and experience on the matter.

 

Any updates on the matter will be posted in this thread. I will be closing this thread from further comments to keep the board organized.

 

Feel free to reach out with any further questions.

Lanuza | Community Moderator

Remember to vote for posts that helped you out! Tired of the same workout music? Try a Podcast! 🙂
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