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Yazio won't Connect to Fitbit

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‎05-13-2019 16:08 - last edited on ‎05-24-2023 11:52 by Fitbit Moderator

‎05-13-2019 16:08 - last edited on ‎05-24-2023 11:52 by Fitbit Moderator

Hello,

I can't get my Yazio app to connect to my fitbit account; through the app the allow button is greyed out.

I copied the address and tried on my computer; the allow button is available but does nothing when I click on it.

I refreshed the page several times and tried to allow the permissions with no results.

Can you please assist with granting the permissions.

 

Thank you

Jackie

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‎05-14-2019 08:55 - last edited on ‎05-24-2023 11:51 by Fitbit Moderator

‎05-14-2019 08:55 - last edited on ‎05-24-2023 11:51 by Fitbit Moderator

Hello @JacG.

Thanks for bringing this up and sharing that you have tried on the app and browser.

In this case, I'd like to recommend that you try to get in touch with Yazio directly. These integrations are managed by the third parties themselves so they will be able to help you figure out what is going on. 

Let me know if you have any further questions.

Lanuza | Community Moderator

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