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Zip not syncing to MyFitnessPal

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‎08-05-2015 20:19 - last edited on ‎12-01-2015 11:25 by Moderator Alum

‎08-05-2015 20:19 - last edited on ‎12-01-2015 11:25 by Moderator Alum

Does anyone use fitness pal with their Zip to count steps? I have to disconnect and relog in every time to get it to count the steps and I'm wondering if this is a Zip issue or a MyFitnessPal issue?

 

Moderator edit: updated subject for clarity

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‎08-06-2015 08:49

‎08-06-2015 08:49

I use MFP and haven't been having any issues. One issue I have had and seen that multiple other people are having is duplicate entries in both apps. This may be another symptom of the same issue. It's probably not an issue with your Zip, but based on the fact that other apps seem to be having problems lately, too, it's probably an issue on the Fitbit side.

MakMak | Community Council

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‎08-11-2015 16:20

In response to MakMak

‎08-11-2015 16:20

@Tinabambina30 It's great to have you here! You don't have to do this. I would like you to unlink and relink both accounts to see if you get them working. 

 

Let me know how it goes. 

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