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disconnected fitbit from MFP

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‎03-29-2016 10:29

‎03-29-2016 10:29

Been looking but haven't seen this...I have disconnected the MFP from the FitBit due to the fact that when syncing with the WW app it counts both steps and tracked activity. I have uninstalled all apps, MFP, MMR, MMF, MMH, and FitBit and reinstalled but no luck, still a double count.  Any suggestions????

 

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‎03-30-2016 16:51

‎03-30-2016 16:51

Very welcome to the Community @PatriceB60! Smiley Happy That is very weired! Let me try to find more information about it and in the meantime, try to Force Quit the Fitbit app.

 

Let me know how it goes! 

Community Moderator Tarin | Community Moderator

If this post was helpful vote for it or accept it as a solution! Remember challenge yourself and become better than yourself. Share your story!

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‎03-31-2016 13:15

In response to TarinFitbit

‎03-31-2016 13:15

Thank You Tarin, I can send a screenshot of what I am talking about. Force closing does not seem to assist with the Double Counting. Thank you again. Will wait patiently for anything you can assist me with....

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‎04-01-2016 16:48

In response to PatriceB60

‎04-01-2016 16:48

I really want you be back on track @PatriceB60! Cat Embarassed I have a question for you: by any chance, are you also logging the activity in your Fitbit Dashboard? or are you just logging the activitie on MPF? 

 

 

Community Moderator Tarin | Community Moderator

If this post was helpful vote for it or accept it as a solution! Remember challenge yourself and become better than yourself. Share your story!

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‎04-02-2016 11:07

‎04-02-2016 11:07

Thanks @TarinFitbit! 🙂

 

@PatriceB60 I'm going to take a guess at what's happening here.

 

Usually when you're using multiple apps together things can get...interesting. Especially since we don't know how WeightWatchers is interpreting the data they pull from us (or other apps).

 

@PatriceB60 wrote:

when syncing with the WW app it counts both steps and tracked activity.


My guess would be that what you said above is correct. The double count is probably a result of WeightWatchers doing something as simple as this: logged activity + daily stat total

 

One thing I'd like to point out though is that you're logging activities through MFP; I would suggest doing it through the Fitbit app instead. Not saying this will solve this particular issue, but it might help. Smiley Happy

Andrew | Community Moderator, Fitbit

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