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iOS10 - issues with connectivity between Fitbit and 3rd party apps

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‎09-19-2016 09:06 - last edited on ‎09-24-2016 08:49 by Moderator Alum

‎09-19-2016 09:06 - last edited on ‎09-24-2016 08:49 by Moderator Alum

I updated my iPhone to iOS10 and my Fitbit app is no longer pulling my food info from MyFitnessPal. I checked the settings on both Fitbit and MyFitnessPal and both are showing they're still connected. What gives?

 

Moderator edit: Subject udated for clarity

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3 REPLIES 3

‎09-24-2016 08:34

‎09-24-2016 08:34

Hi @SurferGirl78 I heard a bit about it, maybe the latest Fitbit app version is not connecting well with 3rd party apps. I'd suggest you contacting support for more information about it.

Rodrigo l Italian & English Community Moderator, Fitbit

Parliamo di calcio Qual è la tua squadra di calcio preferita?

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‎09-24-2016 10:00

‎09-24-2016 10:00

Thank you @RodrigoFitbit
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‎09-28-2016 07:40

In response to SurferGirl78

‎09-28-2016 07:40

You're welcome @SurferGirl78 

Rodrigo l Italian & English Community Moderator, Fitbit

Parliamo di calcio Qual è la tua squadra di calcio preferita?

.
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