iTrackbites Pro and Fibtit

[SunsetRunner]

Has anyone upgraded to iTrackbites Pro so they can sync their fibit with the app? 

[LanuzaFitbit]

Hello @SunsetRunner.

Let me help you to connect your Fitbit app to iTrackbites Pro.

According to their support page, you have to follow these steps:

1. Go to the Settings tab in iTrackBites
2. Tap the Connect button under Sharing > Fitbit
3. Enter your Fitbit login details
4. Select Allow All metrics, then tap the Allow button

That should do the trick. You can click here to read that help article from iTrackbites.

Let me know if there are any further questions.

[SunsetRunner]

I was just curious if it was worth the upgrade actually but thank you! Like does it sync sleep, food, workouts...

[LanuzaFitbit]

Hello @SunsetRunner3.

Thanks for the clarification.

I'm afraid I wouldn't be able to answer that question given that these integrations are developed by the third parties themselves. Maybe you could try getting in touch with iTrackbites and ask them about it. 

Let me know if there are any further questions. 

[SunsetRunner]

I tried, you need to be a Pro member to post in the forums there...

[LanuzaFitbit]

Hello @SunsetRunner.

Thanks for giving it a shot.

There has to be another way to get in touch with them. Maybe through Facebook or Twitter? Unfortunately asking them directly is the only way to move forward in this case.

Let me know if there are any other questions I can help you with.

[songbird1329 · Accepted solution]

I have  iTrackBites Pro, and all it syncs from Fitbit is your step count. 

[Stephanie.krah]

I have iTrackBites Pro and have been unsuccessful following the syncing steps. I have uninstalled and reinstalled both apps several times. When I click on the connecting button to link to Fitbit, the next screen where you allow the integration, I click allow and nothing happens. Is there anything else I can do?

[LanuzaFitbit]

Welcome to the Forums @Stephanie.krah.

Thanks for listing all of the steps that you have already tried.

In this case I'd recommend that you try to get in touch with iTrackBites Pro directly given that these integrations are usually developed by the third parties and thus they should be able to take a closer look at what is going on.

Let me know if you have any further questions.

[Stephanie.krah]

I have reached out to iTrackBites and they redirected me to FitBit. At this
point I am chalking it up to "not going to happen", which is unfortunate.
To have to go back and forth between both companies for the past month is
not ideal for a customer.

[LanuzaFitbit]

Hello @Stephanie.krah.

Thanks for letting me know.

In that case maybe you could post about it in our Feature Suggestions board. Lots of other users could then comment and vote on the idea to show their support. Be sure to read the FAQ to better understand how that board works.

Let me know if you have any further questions.

[PetraPio]

It won't let me connect. 

[Jtgore]

same, I've tried numerous times with no luck. emailed with no response.