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strava integration stopped working

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‎06-02-2015 22:30

‎06-02-2015 22:30

After working beautifully for some time my rides and runs are no longer appearing in Strava.  Any thoughts?

 

Ian

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4 REPLIES 4

‎06-04-2015 05:56

‎06-04-2015 05:56

It's nice to have you here in the Community @lidzau. We have received some reports about this. My recommendation at the moment is to return to the Strava connect website to reauthorize the app. Give this a try and let me know if this helped.

 

Thanks! Robot Happy

Melissa | Community Moderator, Fitbit

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‎06-04-2015 19:43

‎06-04-2015 19:43

Melissa

Seems to have self corrected and is now working.  However, activities captured on Strava only appear in Fitbit with very minimal info - time and distance.  Is this to be expected?

Regards Ian

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‎06-08-2015 04:27

‎06-08-2015 04:27

I have the same problem and reauthorization didn't help. I am going to contact Fitbit support to see if they can help.
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‎06-11-2015 12:29

In response to Mcore

‎06-11-2015 12:29

I’m having the same problem! Re-authorised strava but still will not sync?

Any suggestions ?

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