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All data lost

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‎05-22-2024 00:38

‎05-22-2024 00:38

Help! All data has been wiped from my fitbit app. Almost 4 years worth, including some critical data on Atrial Fibrilation. Anyone know how I can get it back?

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‎05-22-2024 08:13

‎05-22-2024 08:13

@Throbber Can you provide us more information? Did you set up a new account with a new email address? 

Heather | Community Council | Eastern Shore, AL
Want to discuss ways to increase your activity? Visit Get Moving in the Lifestyle Discussion Forum.
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‎05-22-2024 10:32 - edited ‎05-22-2024 10:33

In response to Heather-S

‎05-22-2024 10:32 - edited ‎05-22-2024 10:33

Did you try to move to a Google login @Throbber 

What do you see when going to your web dashboard?

 Or www.fitbit.com

It sounds like you may be logged into the wrong account. 

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