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‎11-16-2023 08:43

‎11-16-2023 08:43

Is anyone having trouble with their Fitbit versa 4? It says there’s an update, but I can’t seem to update, and I thought it was something wrong with the app so I logged out and deleted and reinstalled the app and now I can’t get in. 

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5 REPLIES 5

‎11-16-2023 08:45

‎11-16-2023 08:45

I'm having the same issue. Came here to see if anyone else was having problems.

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‎11-16-2023 08:47

In response to NikkiMikki

‎11-16-2023 08:47

I tried to talk with a person or online and I just couldn’t get anywhere. I’m hoping it’ll be fixed soon. 

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‎11-16-2023 08:55

‎11-16-2023 08:55

my phone says the Fitbit app is up to date, but won’t sync.  Thought it did once, it matched my watch, but within a minute, it lost all the new info again.  I have not switched to Google, been hesitant to do so, as was happy with the app as is.  Seems like lots of problems with this lately.  

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‎11-16-2023 08:59

In response to NikkiMikki

‎11-16-2023 08:59

Someone called me back from Fitbit and they said that the system is having issue. They said wait a few hours and it It should be fixed

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‎11-16-2023 09:11 - edited ‎11-16-2023 09:12

In response to chuxman

‎11-16-2023 09:11 - edited ‎11-16-2023 09:12

I switched to Google Login a while back and I like it. Try it now and see if it works because it seems like whatever was not working on their end seems to be working. I was able to sync my Fitbit and do the update.

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