Can't set up Alexa on my Versa 4

[GENERALcharles]

versa 4 in settings when I click Alexa it says complete setup in Fitbit mobile app and sync device

well the device is synced

Alexa does not show in managed apps and if I click profile picture then this shows Google, not Amazon I have no Amazon login

Alexa is not working and I don't think it is set up

Moderator Edit: Clarified subject

[Talahthas]

Welcome to the Fitbit community, @GENERALcharles!

Sad to hear that you're having issues with using Alexa on your Versa 4. As Alexa is a service offered by Amazon you'll need an Amazon account to use it. Here you can create your Amazon account:

Create Amazon account 

Next I'd suggest starting from scratch setting up Alexa having closer a look here to see how to do that:

How do I use a voice assistant on my Fitbit smartwatch? 

I'll keep my fingers crossed.

[MarreFitbit · Accepted solution]

Hi there, @GENERALcharles. Welcome to the Fitbit Community Forums. Thanks for the details provided in your post about the issue with Alexa on your Versa 4.

As @Talahthas has mentioned, you need an Amazon account to get started. 

Please confirm if you were able to follow the steps below:

1.Go to  http://alexa.amazon.com
2.Sign-in or create a new amazon account
2.Find the Fitbit Skill.
3.Click or tap Enable.
4.Log in using your Fitbit account credentials and give permission for the Alexa app to access your profile and data.

On the app follow these steps:

1. From the Today tab in the Fitbit app, tap your profile picture > your device image.
2. Tap Amazon Alexa > Login with Amazon.
3. Tap Get Started.
4. Log in to your Amazon account or create one if necessary.
5. Read about what Alexa can do, and tap Close to return to your device settings in the Fitbit app.