help menu

Join us on the Community Forums!

  • Community Guidelines

    The Fitbit Community is a gathering place for real people who wish to exchange ideas, solutions, tips, techniques, and insight about the Fitbit products and services they love. By joining our Community, you agree to uphold these guidelines, so please take a moment to look them over.

  • Learn the Basics

    Check out our Frequently Asked Questions page for information on Community features, and tips to make the most of your time here.

  • Join the Community!

    Join an existing conversation, or start a new thread to ask your question. Creating your account is completely free, and takes about a minute.

Not finding your answer on the Community Forums?

Cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Show  only  | Search instead for 
Did you mean: 

Cannot update Versa 4 swim distance

Replies are disabled for this topic. Start a new one or visit our Help Center.

‎01-28-2025 11:59 - last edited on ‎03-13-2025 09:02 by Fitbit Moderator

‎01-28-2025 11:59 - last edited on ‎03-13-2025 09:02 by Fitbit Moderator

  • I swam 2000 yards today with a significant portion being with a kickboard. App only registered 975 yards. I went in afterwards to correct the yardage in the app on my Samsung Galaxy S22. I saved the data and it immediately reverted to showing only 975 yards. Why can't I correct this swim event data?


Moderator Edit: Clarified subject

Best Answer
0 Votes
0 REPLIES 0