Cardio score

[BelCrooks]

I used to look at this all the time to check my score.... I can't seem to find this graph anymore?

Can anyone help me please?

[Bellaaa]

After the update, this is not the case. Below the graph I only see calories used and nothing more.

[AnneliesM]

I have the same problem!

[MarioDings]

Let's call fitbit abandonware, because as always no comment from fitbit-google on this topic. I can't find vo2max either.

My conclusion: vo2max is gone.

[Rkj1981]

I am not too happy with fb/Google either. I have been a fan from day one, but yea... 😞

In the meantime, I have found the cardio fitness/vo2max again!

Today -- heart tile -- scroll down. 

[MarioDings]

New features? I don't see them and the vo2max is nowhere to find. My app is Version 4.25.2

[MarioDings]

@Rkj1981 And? Where did you find it?

[Rkj1981]

It the last line in my post.

[RiekoC]

Hello @Sylvieannec 

By any chance, are you an international user? If so, I've seen a thread where other international users are not seeing the Cardio Fitness score in the Fitbit app after a recent app update. One of the users discovered that they can see the Cardio Fitness score when they change the language for the Fitbit app to English. They no longer saw the Cardio Fitness tile when they switched the app back to their native language.

Another international user experiencing this issue reported that Support told them that this problem is a known issue and that they are working on a fix.

If you try this workaround, please let us know if it worked for you.

[RiekoC]

Hi @Bellaaa 

I saw your post in another thread and you saw that the workaround is to change the language preference in the Fitbit app to English.

[Bellaaa]

Hi, Yes changing the language to English solved the problem. Thanks a lot!

[RiekoC]

Hello @MarioDings 

Please see my previous post. There's an issue in the recently updated Fitbit app for international users where they don't see the Cardio Fitness/Vo2 max score when the app is in their native language. When they switch the language preference in the Fitbit app to English, they see the Cardio Fitness/Vo2 max score in the Heart rate page below the Time in heart rate zones graph.

One of the users dealing with this issue reported that Support confirmed the bug and said that they are working on a fix.

[WendelPost]

Yes, i use a Fitbit Charge 6 as well and the cardio score is gone. Hopefully this will be back soon.

[WendelPost]

Thanks, changing the app language to English did the trick. And the cardio score was still there when i changed the language back to Dutch. 👍🏻

[RiekoC]

Hello @WendelPost 

Thank you so much for letting us know that the cardio score was still there when you switched back to Dutch. Hopefully, this means the problem is fixed or is almost fixed.

[RiekoC]

Hello @Rkj1981 , @holvrec , @MarioDings 

I saw a Dutch user report today (17 Sep 2024) that they could see Vo2max data after switching the language preference from English back to their native language. I'm not sure the problem is completely fixed, but you could see if this is the same for you.

[JuanFitbit]

Hi everybody ! Thank you for your messages and information. 

Our team has been made aware of this. They'll work on a solution for this. 
I've merged all the messages, describing the same issue, so that you all receive the updates at the same time. 

In the meantime, many users have confirmed a workaround for this. Please try changing the language to English ( US) . How do I change my language on Fitbit?

If this helps, try changing the language back to yours.  A try is worth it. 

[holvrec]

Yes, I found out last week, it looks like they are gaiting the feature based on how much of the UI is translated to a language, which is a very confusing of rolling out a new feature (we finally have graphs with historical VO2 max trends!)

The good thing is that after switching to English and switching back to
Portuguese, the metrics are still there (partially translated).

What my VO2 max dash looks like atm:

[Sylvieannec]

Thank ! I was not able to change the language code on the app. So, I delete
and reinstall the app on my cell. That solve the issue.

Thank for your help

Sylvie 

Moderator edit:  removed personal information

[MicheIe]

Some days ago, out of the blue, the cardio fitness score section has disappeared from within the Heart section.

It was there the day before, now it is gone.Please see the screenshot below for reference.

Is this a bug? Has Google decided to axe this feature?

 

 

[frankybaby]

Same problem.

APP version: 4.25.2 (110112965)

Thanks for the support.