help menu

Join us on the Community Forums!

  • Community Guidelines

    The Fitbit Community is a gathering place for real people who wish to exchange ideas, solutions, tips, techniques, and insight about the Fitbit products and services they love. By joining our Community, you agree to uphold these guidelines, so please take a moment to look them over.

  • Learn the Basics

    Check out our Frequently Asked Questions page for information on Community features, and tips to make the most of your time here.

  • Join the Community!

    Join an existing conversation, or start a new thread to ask your question. Creating your account is completely free, and takes about a minute.

Not finding your answer on the Community Forums?

Cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Show  only  | Search instead for 
Did you mean: 

Counting steps in pool

ANSWERED
Replies are disabled for this topic. Start a new one or visit our Help Center.

‎07-16-2023 05:45

‎07-16-2023 05:45

  •  
Best Answer
1 BEST ANSWER

Accepted Solutions

‎07-17-2023 03:22

‎07-17-2023 03:22

Welcome to the Fitbit community, @EUT!

Sad to hear that you're having issues with your Versa 4. There are several things to consider when trying to improve step counting accuracy with your device. For details please have a closer look at 'What are some tips to make sure my Fitbit daily activity is accurate?' and 'Can I change my stride length in my Fitbit account?' following the link I've provided below.

How does my Fitbit device calculate my daily activity? 

Stefan
Charge, Charge HR, Blaze, Versa, Versa 2, Charge 5, Charge 6, Versa 4, Aria, Aria 2, Pixel 4a, Pixel 7

View best answer in original post

Best Answer
0 Votes
1 REPLY 1

‎07-17-2023 03:22

‎07-17-2023 03:22

Welcome to the Fitbit community, @EUT!

Sad to hear that you're having issues with your Versa 4. There are several things to consider when trying to improve step counting accuracy with your device. For details please have a closer look at 'What are some tips to make sure my Fitbit daily activity is accurate?' and 'Can I change my stride length in my Fitbit account?' following the link I've provided below.

How does my Fitbit device calculate my daily activity? 

Stefan
Charge, Charge HR, Blaze, Versa, Versa 2, Charge 5, Charge 6, Versa 4, Aria, Aria 2, Pixel 4a, Pixel 7
Best Answer
0 Votes