Cancel
Showing results for 
Show  only  | Search instead for 
Did you mean: 

Data not syncing after app update

Replies are disabled for this topic. Start a new one or visit our Help Center.

Upgraded from Vera’s 2 to versa 4 a few months ago and everything was fine until I updated the app (on iPhone) about a week ago. 

All my sleep data disappeared forever. The other data seems to be intact. But not it’s not syncing my sleep data to the app. The watch shows the data overview but because it’s not syncing I can’t see any details like awake time or comparative data like weekly average. 

tried moving to google account, updating the app again, restarting the watch and manually syncing, and still sleep data shows none on the app despite being on the watch and all other data sets syncing normally. 

Best Answer
0 Votes
0 REPLIES 0