05-23-2024 12:21
05-23-2024 12:21
I just got a Versa 4, upgraded from Versa 2. My run stats are only showing the basic info- duration, distance, average pace, zone min, steps, energy burned. I can almost see heart rate, but I can’t scroll down. The screen freezes and the app shuts down. I can’t see my pace splits per mile, can’t see a map, and can’t share. Searching in forum, I can’t find this exact issue posted. Similar issues say to delete the app and reinstall it. I don’t want to lose my data though, which is the warning I get on my iPhone 15. All app software is up to date (in fact this only happened after I updated latest Fitbit software yesterday). Very frustrated!