Exercise app not working on my Versa 4

[BAJA628]

When I pull up exercise tile on Versa 4, and then choose the exercise, the screen goes blank and nothing happens.  Help!

[EstuardoFitbit]

Hi @BAJA628, welcome to the Community Forums!

Thanks for bringing this to our attention and for the details that were shared in your post, I'm sorry to know that you're experiencing such an issue with your Fitbit Versa 4. Let's try by restarting your device following the steps that are specified on this help article.

[BAJA628]

I restarted it as instructed and I am still having the same problem.  When I hit an exercise tile - nothing happens, the screen goes blank. 

[SKFl]

I am having the same problem - started after the last update

[Ohappydais]

I have done the above and I am also having this issue.

Is there a patch coming to counter this error.

[SKFl]

Hope so - my Versa 4 exercise app still not working (started after the last update - coincidence?)
Have not seen anything regarding a fix
Sent from my iPhone

[mcrocker]

Still dealing with this after 8 weeks. I would think the Google engineers could easily fix it. SOOO frustrating. Starting to look for other options after 12 years with fitbit.

[Ohappydais]

I have literally had my Fitbit a week. Might return for a refund.