Fitbit Versa 4 isn't syncing

[Lynzid2411]

Hello my fitbit versa 4 isn't syncing and my steps are just adding on to yesterday's steps can someone help?  Thank you 

Moderator edit: clarified subject.

[Talahthas · Accepted solution]

Welcome to the Fitbit community, @Lynzid2411!

Sad to hear that your Versa 4 isn't working as expected. I'd suggest to try if restarting your device will fix this issue. To do so please press and hold Versa 4's side button for around 10 seconds until you'll see the Fitbit logo on it's display.

I'll keep my fingers crossed.

[Lynzid2411]

Thank you so much. I have done that it's synced it as a new device. Is there anyway to add my steps from yesterday and today? Really appreciate all your help. 😊

[Talahthas]

Thanks for your feedback! Glad I could help you, @Lynzid2411.

I'm sorry to tell you that you can't manually add steps, so the steps you couldn't synchronize are gone.

If you have any further questions do not hesitate to come back!