help menu

Join us on the Community Forums!

  • Community Guidelines

    The Fitbit Community is a gathering place for real people who wish to exchange ideas, solutions, tips, techniques, and insight about the Fitbit products and services they love. By joining our Community, you agree to uphold these guidelines, so please take a moment to look them over.

  • Learn the Basics

    Check out our Frequently Asked Questions page for information on Community features, and tips to make the most of your time here.

  • Join the Community!

    Join an existing conversation, or start a new thread to ask your question. Creating your account is completely free, and takes about a minute.

Not finding your answer on the Community Forums?

Cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Show  only  | Search instead for 
Did you mean: 

Fitbit not syncing all data to MFP

Replies are disabled for this topic. Start a new one or visit our Help Center.

‎10-23-2024 05:35

‎10-23-2024 05:35

I’ve connected my Versa 4 to MFP and the steps and calories burned are syncing but sleep isn’t. How do I fix?

I’ve tried disconnecting and connecting  again, also removing and reinstalling both apps but it still doesn’t work..

Best Answer
2 REPLIES 2

‎10-23-2024 11:58

‎10-23-2024 11:58

Hi there @Tracilwiles i hope you're doing well! Allow me to help you with syncing your Fitbit account to your MyfitnessPal account.

I you are experiencing syncing connectivity between these apps you may try to revoke access for MyFitnessPal app at any time by visiting your app settings and to relink them. To reconnect these apps, go to your MyFitnessPal app settings and request access to the Fitbit app.

I hope this tips will help you !

 

Best Answer
0 Votes

‎10-23-2024 15:27

In response to DavidFitbit

‎10-23-2024 15:27

Hi David, thanks for your reply. Do you mean disconnect and reconnect Fitbit in the MFP app? I’ve done that. I also reinstalled both apps before doing so as per my original description. Sorry if you mean something else.. if you do could you give me more info please?

Sent from my iPhone
Best Answer