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Fitbit support option - loaner device

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‎03-15-2023 07:21 - last edited on ‎03-15-2023 14:06 by Fitbit Moderator

‎03-15-2023 07:21 - last edited on ‎03-15-2023 14:06 by Fitbit Moderator

Who would like to see a better support solution than blindly sending in your device and being over a week (for me so far) without it? My suggestion that they have a loaner or partnership with one of their retail sales partners ie: best buy. You get a loaner watch while they have yours? Maybe geek squad could help troubleshoot prior to issuing a loaner until yours is fixed

 

 

Moderator edit: updated subject for clarity

 

 

 

 

 

 

 

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‎03-15-2023 14:07 - last edited on ‎01-03-2024 09:52 by Fitbit Moderator

‎03-15-2023 14:07 - last edited on ‎01-03-2024 09:52 by Fitbit Moderator

@Marchibald56 , Nice to see you around. Thank you for your feedback and suggestion regarding the loaner from a retailer. 

We're constantly striving to improve Google and Fitbit products and services, and we appreciate all of the input we receive from our customers. The best place to make your voice heard is the Feature Suggestion board on our community (community.fitbit.com/t5/Feature-Requests/idb-p/features). 

If a similar suggestion has already been made by another member of the community, you can vote for their suggestion and add your comments. 

Thanks for your feedback and for participating in our community!

JuanFitbit | Community Moderator, Fitbit. Hat dir mein Beitrag geholfen dann markier ihn als Lösung und gib mir Kudos !! Habt ihr Tipps um fitter zu werden? Lifestyle Discussion forum.

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